Users and extensions
Create people, assign extensions, and keep directory details current for everyone who places or receives calls.
Business VoIP phone service
Hosted business phone service with a modern customer portal
Piper Voip helps teams replace legacy phone systems with business VoIP, number porting, call queues, blocked numbers, and live operational visibility in one place.
If you need hosted PBX features for distributed offices, hybrid staff, or growing support teams, we combine reliable calling with guided onboarding and day-to-day portal management.
Trusted by businesses and organizations of all sizes
Everything you need
Seamless communication, end to end
A comprehensive toolkit for modern businesses—queues, blocking, live coverage, and portal operations—in one Piper Voip platform.
Advanced security
Enterprise-minded protections and encryption-minded design for sensitive business communications.
Analytics & reporting
Insights into call metrics, quality, and usage patterns so you can improve operations over time.
Global coverage
Local numbers and global infrastructure to keep latency low for distributed teams.
24/7 support
Technical support and network monitoring so issues get attention when they matter.
Global reach
Connect offices worldwide
Quality-minded routing for distributed teams and hybrid work.
Cost savings
Reduce telecom overhead
Right-size capacity, consolidate vendors, and scale as you grow.
Enterprise tools
Advanced features for operators
Queues, agents, blocking, and live activity in one portal.
Customer portal
One home for your phone system
Keep your phone system organized with one home for people, routing, protection, and live queue health—the same experience your team will see after sign-in.
Call history
Review completed calls, time ranges, and per-call details so you can troubleshoot and coach with context.
Blocked numbers
Control inbound and outbound filtering rules to protect your tenant from unwanted traffic.
Queues
Define routing destinations and queue strategies for callers.
Agents
Manage who receives queue calls and how they connect.
Live activity
Watch queue flow and update agent availability in real time when volumes spike.
Voice assistants
AI assistants that answer live calls—custom instructions, knowledge lookup, routing, and optional calendar booking.
Learn about voice assistants Open customer portal
New accounts receive portal credentials when provisioning completes.
How Piper Voip works
Simple, compliant onboarding
We follow a structured onboarding flow so your business communications start on solid footing.
- 1
Initial contact
Share your business details. Our team follows up to understand capacity, numbers, and compliance needs.
- 2
Verification
Complete business verification so service activation aligns with regulatory expectations for VoIP providers.
- 3
Get started
Once verified, access your tenant and begin using enterprise-grade communication services with guided setup.
Guided setup inside the portal
After your first login, prioritize the workflows that make your phone system operational for customers and call staff.
- Add users and extensions — create the people who make and receive calls.
- Protect your tenant — add blocking rules for unwanted inbound or outbound numbers.
- Create queue routes — define the queue destinations callers should reach.
- Staff live call handling — assign agents so queues can take calls.
FAQ
Common questions
What does the Piper platform include?
Piper Voip combines business voice service with a unified customer portal for users, extensions, routing, blocked numbers, queues, live activity, and AI voice assistants that can answer live calls on your numbers and IVR options.
What are Piper Voip voice assistants?
Voice assistants are AI agents you configure in the customer portal. They greet callers, follow your instructions, answer from uploaded knowledge, route calls using skill-based rules, and can book calendar events when Google Calendar is connected.
How reliable is VoIP for business?
With resilient routing, quality monitoring, and support coverage, Piper Voip is designed for business-critical calling rather than consumer-grade setups.
Can I keep my existing phone numbers?
Yes. Number porting is a standard part of onboarding, and our team coordinates timing so your cutover is predictable and low-disruption.
What kind of internet connection do I need?
Stable bandwidth and sensible QoS on your LAN and WAN help keep call quality crisp. We can advise on baseline targets during onboarding.
Do you offer international calling?
Yes. International calling options depend on your region, destination mix, and compliance profile, and we review those details during onboarding.
What security measures are in place?
Piper Voip is built with enterprise-minded practices across signaling, access control, and tenant isolation in the customer portal.
Ready to modernize your phone system?
Start a conversation with our team—no pressure, no surprise vendor lock-in language. We’ll map your numbers, sites, and compliance needs to a clean rollout plan.